How might we help you?

Access and data
Access and data

Having issue with access or wondering on your personal data? We have answers for you.

Payments
Payments

Experiencing problem with your payments? No worries, let's solve it together right away!

Didn’t find what you were looking for? You can also browse around the topics below.

Frequently Asked Questions

General

I am certain I have already paid this debt
Is my consent required for the debt assignment?
How do I proceed?
Request for advice

Access and data

Is my data protected?
It forces me to request a new password again.
What do I need to access?
Can I modify my personal data?

Payments

I created my custom payment plan. When can I make the first payment?
Can I suggest my custom payment plan?
What are the rules for calculating payment plan installments?
It does not let me make a payment plan. Why? What should I do?